🛠️ Using AI
RAG (Retrieval-Augmented Generation)
RAG
Before answering, relevant documents are retrieved and placed into the context. The model then answers based on those sources.
💭 Imagine …
An open-book exam instead of memorising: the model may look things up before it answers.
🔎 Example
Copilot answers “How many days off do I have?” using the HR policy from SharePoint and links it.
🎯 Why it matters
Current, with sources, no retraining. But if retrieval finds the wrong thing, the answer is wrong too.
🎓 Prefer step by step?
The AI Literacy course: 6 short modules with quizzes, a solid foundation in about 60 minutes.